Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. “Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions. “Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
We collect the following information:
We may collect personal information from you when you do any of the following through our Services:
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you provide us with your location, we may combine this with general information about currency and language to provide you with an enhanced experience of our site and service.
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. Therefore, you should take special care in deciding what information you send to us via the Service or email.
You are responsible for selecting any password and its overall security strength. You are responsible for maintaining the security and confidentiality of your password.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
If you use our Chat System and you to choose to save, rather than delete, and continue conversations with our Chat System, we retain your Generative Content data to provide you with a consistent product experience over time in accordance with your controls. Notwithstanding the foregoing, we may choose to automatically delete the Generative Content on the backend within 90 days of receipt or generation. We may also use the Generative Content to train our models, unless you email us at firstname.lastname@example.org with instruction not to do so.
When assessing how long your data is retained, we consider criteria such as: (i) the nature of the data and the activities involved; (ii) when and for how long you interact with Vikk.ai; and (iii) our legitimate interests and our legal obligations. In all cases, we may retain the Generative Content as required by law or as necessary to combat violations of our Acceptable Use Policy. We may anonymize or de-identify your personal data for research or statistical purposes, in which case we may retain this information for longer without further notice to you.
We do not aim any of our products or services directly at children under the age of 18, and we do not knowingly collect personal information about children under 18. If you have reason to believe that a child under the age of 18 has provided personal information to Company, please email us at email@example.com. We will investigate any notification and if appropriate, delete the personal information from our systems.
We may disclose personal information to:
Third parties we currently use include:
Sale of data: Company does not “sell” your personal information data as that term is defined by applicable laws and regulations.
Withdrawal of consent: Where Company’s processing of your personal data is based on consent, you have the right to withdraw your consent directly through the Services or by contacting us via email at firstname.lastname@example.org. For example, if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us via email at email@example.com and provide us with full details of the alleged breach. We will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie’s purpose, and the lifespan of the cookie itself. Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language). Cookies help us serve you content based on preferences you have specified.
Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called third-party cookies They can be used to track you on other websites that use the same third-party service.
How to reject cookies
Types of cookies and how we use them
We use essential cookies to enable certain functions on our website.
We use performance cookies on our site.
We use functionality cookies for selected features on our site.
We use targeting/advertising cookies on our site.
Do Not Track Signals
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.
If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
You may have other privacy protections under applicable state laws. To the extent these state laws apply, we will comply with them when we share information about you.
For California residents: In accordance with California law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our companies to the extent required by California law.
For Vermont residents: In accordance with Vermont law, we will not share information we collect about you with companies outside of our corporate family, except as permitted by law, including, for example with your consent or to service your account. We will not share information about your creditworthiness within our corporate family except with your authorization or consent, but we may share information about our transactions or experiences with you within our corporate family without your consent.
For any questions or concerns regarding your privacy, you may contact us using the following details:
853 Atlantic Ave, Ste 202, Long Beach, Ca 90813